REFUNDS AND RETURN

At Ebbly Church Wears, we understand that life does not always go on as planned and as such it is okay to change your mind after you make a purchase. If after receiving your package and you decide that you are no longer interested, we will gladly accept your returns without hassle provided the merchandise is in the original condition in which you received it. Original condition means that product labels and any other identifier remains intact. Ebbly Church Wears will not accept worn or altered merchandise for returns.

Please: You will be required to pay for return shipping.

To facilitate your return, please send your merchandize in its original packaging and obtain a tracking number from your shipping provider to track the package.

All return packages should be addressed to:

42 Alness Road, Manchester M168HQ

Once your return arrives at our facility and the contents are verified, your refund will be issued within 24 hours using the samepayment method you used at the time of your purchase. Please allow up to 3 days for the return credit to be reflected in your account.

EXCHANGES

If after receiving your orders and you decide that you need another size or color, we will gladly process your exchange provided we have it in stock.

To fast track your exchange, please follow these steps:

  1. Send an email to info@ebblychurchwears.co.uk
  2. In your email, include your order number and what you will like to exchange.
  3. Carefully package the item(s) you want to exchange and address it to:

 42 Alness Road, Manchester M168HQ

The merchandise should be sent by registered post and it is recommended that you purchase insurance with your shipping carrier for the value of the merchandise. This might be helpful in the case of lost or damaged the goods. Shipping fees remains your responsibility. Please note that an exchange is accepted when products are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be exchanged.

  1. Upon receipt of your return and verification that the item is in the original condition in which it was sent to you, wewill gladly do an exchange for that item in the same value, provided it is still in stock.

 *If item is no longer in stock, you will be offered a store credit (less shipping) which you can use toward new or future purchases or offer a full refund (less shipping).

 *If you prefer a refund, we will issue you a full refund, but return shipping charges still remain your responsibility.

 Price adjustment

If the item you bought goes on sale within seven (7) days of your original purchase and you contact us, the price difference will be issued to you using your original method of payment unless you opt for a store credit.